~/support
Tell us what broke.
IT support for devices, accounts, email setup and the everyday tools around your product. General IT requests do not need a service selected.
Before you send
- Write the exact error message.
- Say which device and system version.
- Say when it started and what changed.
We reply as soon as we can during office hours; we do not promise fixed response times. Do not send passwords through this form.
Is this an emergency line?
No. It is not monitored outside office hours.
Can you log in to my machine?
Only with your explicit agreement, using a remote tool you approve at the time.